Product Designer · B2B & Consumer
From Harvard-founded analytics platforms to national EV charging networks, I've worked at the intersection of complex methodology and human adoption — making complicated systems feel simple.
Philosophy
Full bio →My work most recently sits at the intersection of rigorous systems and the humans who need to act on them. Whether that's a recruiter making a hiring decision, a police department auditing Use of Force data, an EV driver charging for the first time, or a Domino's employee taking 200 orders a shift.
Most design problems I've worked on aren't about aesthetics — they're about adoption. People won't use what they don't understand, and they won't trust what feels like a black box.
Outcomes Intelligence Platform
A Harvard economist-founded ML analytics platform that scores individual decisions against historical patterns of success — deployed at the point of action for enterprise HR teams, public safety institutions, and revenue organizations.
End-to-End EV Charging Ecosystem
The largest public fast-charging network in the US. Brought in after poor customer reviews to redesign the entire charging experience — then grew from designer to Design Director, owning every surface a driver touches.
Fast Company Innovation by Design — Automotive 2022
Pulse™ Point of Sale Redesign
The largest pizza chain in the world. A complete redesign of the proprietary Pulse™ POS system — commissioned by corporate, deployed across all corporate-owned stores and offered to franchisees nationwide.
I'm currently serving as Head of Product & Design at Sigma Squared.
slgarwell@gmail.com